Customer Satisfaction Feedback Survey

Please take a moment to complete the survey below. Your feedback is important to us and will help us in our ongoing efforts to provide the best service experience possible.

Rate each question on a scale of 10 to 1, with 10 being EXTREMELY SATISFIED and 1 being EXTREMELY DISSATISFIED.

Thanks in advance for your help.

Customer Satisfaction Feedback Survey

Name

First

Last

Title

Company

SECTION ONE: SALES PROCESS -- How satisfied are you with your Channer sales representative? (Remember 10 = Extremely Satisfied, 1 = Extremely Dissatisfied)

1.Technical knowledge?

2. Ability to resolve quality issues?

3. Conducting business in a professional manner?

4. Providing product support through recommendations of new products?

5. Overall satisfaction of sales representative in managing your account?

If you are NOT satisfied with your sales representive, please explain:

SECTION TWO: SALES PROCESS -- Comparison of Channer Corporation to similar suppliers (Remember 10 = Extremely Satisfied, 1 = Extremely Dissatisfied)

1. Overall quality of our product?

2. Product lead times?

3. Lead-time on quotes?

4.Ability to handle expedites?

5. Competitive pricing?

If Channer Corporation does not perform as well as the other suppliers, please explain:

This field should be left blank

Wallace Electronics

Channer Corporation has a sister company, Wallace Electronics, located in Dallas, Texas. Wallace is a cutting edge mass production cable facility that was established in 1977. CLICK HERE to discover more.